Here is an outline of the services you can get from MCAf:

Theme A: Institutional Development


Leadership training and coaching for career development

Topics include:

• Effective communication
• Emotional intelligence
• Personality and temperament types
• Time management

Strategic planning and review

This covers the following areas:

• Visioning and mission development
• Values clarification
• Comprehensive SWOT analysis
• Environmental scanning
• Strategic pillar development
• Operational plan (optional)


Team building


We help organizations build effective teams through innovative and robust techniques group dynamics. Key areas include:

• Understanding the concept of highly effective teams
• Effective feedback giving and receiving
• Harnessing conflict creatively
• Thematic games for team dynamics
• Understanding personalities
• Managing diversity

Orientation and development of boards

Corporate governance is a key area in the integrity of an institution. Our training covers the following areas:

• The importance of governance in organisations
• The role of boards in organisations
• The roles of specific position holders
• The role of management
• Understanding the three sectors of society
• Managing meetings

Organizational assessments

Organisations are like living organisms and should periodically undergo a check up on their state of health. Assessments help mirror back where the organisation is at various layers. Our professional approach to organizational assessments examines the various levels including the following:

• State of non-human resources
• Human resources
• Systems, structures and policies
• Strategy
• Leadership Culture and values
• External relationships
• Service delivery

Resource mobilization training and planning

Effective resource mobilisation plays a key role in the sustainability mechanisms for non-profits. Our training programme covers the following areas with cases studies of good practices:

• Conceptual framework for resource mobilization
• Resource mobilization mechanisms
• Roles of board members in resource mobilization
• Marketing and public relations
• Negotiations skills
• Donor tracking and management
• Significance of Public Private Partnerships

Knowledge management training

Economies are increasingly based on knowledge to generate both tangible and intangible value. With the increasing pace of change in today’s world, creating, sharing and using knowledge are among the most important activities of nearly every person in every organisation. We provide training which tackles the following areas:

• Unpacking the concept of knowledge management
• Principles and processes of knowledge management
• Establishing knowledge management practices in organisations Orientation and development of boards


Change management and long term Organisation Development support

This covers general support to institutions in managing change. It includes facilitating strategic conversations, managing information and communication on change processes and individual coaching of key change agents.

Organisation policies, systems & procedures

We assist organisations by facilitating the development of systems, policies and procedures that are in line with the current good practices and aligned to their institutional values and environment.


Process facilitation of meetings, workshops & other forums
We have a combined experience of close to twenty years in world class process facilitation skills. Whatever the field of discussion is at hand, our facilitation at process level will help any group get the best out of their deliberations. We have mastered the technique of asking the right questions at the right time and in the right manner coupled with mature group dynamics management.

Corporate governance is a key area in the integrity of an institution. Our training covers the following areas:

• The importance of governance in organisations
• The role of boards in organisations
• The roles of specific position holders
• The role of management
• Understanding the three sectors of society
• Managing meetings

Organisational assessments

Organisations are like living organisms and should periodically undergo a check up on their state of health. Assessments help mirror back where the organisation is at various layers.
Our professional approach to organizational assessments examines the various levels including the following:

• State of non-human resources
• Human resources
• Systems, structures and policies
• Strategy
• Leadership Culture and values
• External relationships
• Service delivery
• Managing meetings


Theme B: Social Studies



Social Impact Assessments (SIAs)

We have supported major infrastructure projects in mining and energy sector among others in conducting social impact assessments that are insightful and informative for the proper operation of the projects. Our services include:

• Social baseline studies
• Social impacts identification
• Significance assessments
• Mitigation measures

Social audits

Social audits play a key role in safeguarding compliance by project investors. We conduct social audits by using protocols. Protocols are key thematic areas for assessment and the general standard for audit criteria around each protocol includes the following:

• Compliance with pertinent legislative and regulatory requirements
• Conformance with internal environmental policies, procedures and guidelines
• Status of current environmental practices
• Staff awareness of internal environmental policies, procedures and guidelines
• Social management programme/corporate social responsibility


Public consultations management

Stakeholder engagement is crucial as a means of a broader, more inclusive, and continuous process between a company and those potentially impacted by the company’s project. It encompasses a range of activities and approaches, and may span the entire life of a project as a good practice.
Our expertise is available to facilitate community mobilization and effective content development customized for multiple stakeholder groups. This is coupled with our excellent group process facilitation skills.


Resettlement Action Plans (RAPs) and Resettlement Policy Frameworks (RPFs)

We have capacity and experience to facilitate both small scale and large scale resettlement using internationally acceptable guidelines such as the equator principles. Depending on the situation and stage of the project, we help develop resettlement policy frameworks (RPFs) and resettlement action plans (RAPs).


Land acquisition

MCAf helps project developers acquire land by guiding them on the compliance with existing national and/or provincial legislation and best practices. We also facilitate the processes through stakeholder engagement that promotes transparency and fairness

Evaluation and baseline studies (Livelihoods)

We conduct various kinds of evaluations including mid-term reviews, end of term and ex-post evaluations for livelihoods projects. We also conduct baseline studies to help organizations create appropriate benchmarks and indicators for their projects. We use both quantitative and qualitative approaches subject to the client’s requirements.

Community radio planning & management skills training

Communication for development supporting communities develop, access and utilize local content through ICTs for broadcasting. MCAf facilitates training for local content development, conceptualizing and rolling out of community radio projects.

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